zendesk.com Zendesk | Customer Service Software & Support Ticket System

Mobile Usability

100/100

Good

Mobile Speed

46/100

Bad

Last tested: 2017-08-27

Rescan
zendesk.com Mobile Speed: 46/100
zendesk.com Mobile Speed Test Quick Overview

Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 1 blocking script resources and 1 blocking CSS resources. This causes a delay in rendering your page.
https://cdn.optimizely.com/js/112699136.js
Optimize CSS Delivery of the following:
https://d1eipm3vz40hy0.cloudfront.net/css/screen.min.093136d5.css
Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.
Leverage browser caching for the following cacheable resources:
https://d1eipm3vz40hy0.cloudfront.net/css/screen.min.093136d5.css (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/fonts/DNRM.woff (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/fonts/DNRR.woff (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/fonts/PNR.woff (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/fonts/SHSN.woff (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/fonts/entypo.woff (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/l-chr…v-sprite-golion-2X.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/l-chrome/slide_share.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/l-nav/nav-pin.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-con…go-connect-out-nav.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-demo/icon-error.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…stomers-background.jpg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/box.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/fcc.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/groupon.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/loreal.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/shopify.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/slack.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/uber.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/usc.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…r-combined-gray-2X.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/logo-z-white.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/on-combined-gray-2X.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/play-icon.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…n-shapes-logo-chat.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-explore.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…-shapes-logo-guide.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-message.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-support.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…n-shapes-logo-talk.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/shape-heart.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hero-background-v4.jpg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/shape-mushrooms.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/p-home/shape-tower.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/part-…er/shape-sprite-2X.png (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/part-…ndesk-product-logo.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/part-…elationshapes-logo.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/images/part-…k-relationshapes-z.svg (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/js/modules/p…-utils.min.30091a5e.js (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/js/p-home-shapes.min.a49839fc.js (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/js/plugins.min.e5681ba8.js (expiration not specified)
https://d1eipm3vz40hy0.cloudfront.net/js/webutils.min.2d70bcd5.js (expiration not specified)
https://snap.licdn.com/li.lms-analytics/insight.min.js (expiration not specified)
https://cdn.heapanalytics.com/js/heap-1646711747.js (2 minutes)
https://cdn.optimizely.com/js/112699136.js (2.1 minutes)
https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV (15 minutes)
https://connect.facebook.net/signals/config/201129346969666?v=2.7.6 (20 minutes)
https://connect.facebook.net/signals/plugins/identity.js?v=2.7.6 (20 minutes)
https://bat.bing.com/bat.js (30 minutes)
https://tag.marinsm.com/serve/56cbaac850918bccff000042.js (30 minutes)
https://cdn.nanigans.com/NaN_tracker.js (60 minutes)
https://d1ivexoxmp59q7.cloudfront.net/zendesk/live.js (60 minutes)
https://fast.wistia.net/static/popover-v1.js (60 minutes)
https://script.crazyegg.com/pages/scripts/0062/9221.js?415071 (60 minutes)
https://www.google-analytics.com/analytics.js (2 hours)
https://tracker.marinsm.com/tracker/async/8095uc553826.js (3 hours)
Avoid landing page redirects

Your page has 2 redirects. Redirects introduce additional delays before the page can be loaded.
Avoid landing page redirects for the following chain of redirected URLs.
http://zendesk.com/
http://www.zendesk.com/
https://www.zendesk.com/
Optimize images

Properly formatting and compressing images can save many bytes of data.
Optimize the following images to reduce their size by 123.4KiB (33% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hero-background-v4.jpg could save 45.7KiB (17% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-message.png could save 14.9KiB (93% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-explore.png could save 14.8KiB (93% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…hapes-logo-support.png could save 14.7KiB (93% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…n-shapes-logo-chat.png could save 14.6KiB (94% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-hom…n-shapes-logo-talk.png could save 14.6KiB (95% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/loreal.png could save 2KiB (26% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/part-…er/shape-sprite-2X.png could save 1.1KiB (14% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/l-chrome/slide_share.png could save 932B (11% reduction).
Enable compression

Compressing resources with gzip or deflate can reduce the number of bytes sent over the network.
Enable compression for the following resources to reduce their transfer size by 17.8KiB (65% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/groupon.svg could save 6.4KiB (71% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-con…go-connect-out-nav.svg could save 4.2KiB (68% reduction).
Compressing https://fast.wistia.com/assets/stylesheets/jquery.fancybox.css?t=20160821 could save 3.1KiB (72% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/shopify.svg could save 1.8KiB (53% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/part-…elationshapes-logo.svg could save 905B (54% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-home/customers/uber.svg could save 896B (50% reduction).
Compressing https://d1eipm3vz40hy0.cloudfront.net/images/p-home/shape-mushrooms.svg could save 614B (57% reduction).

zendesk.com Mobile Resources


Total Resources125
Number of Hosts53
Static Resources60
JavaScript Resources32
CSS Resources2

zendesk.com Mobile Resource Breakdown